Veronica Bhatia has been alive as Manager-HR with the Berries Smartphone Private Limited (Indian Unit of Berries Smartphone Inc.) back March 2010. In her role, she is branch SIX associates HR Aggregation of India. She is accepting bifold reporting. Functionally, she is advertisement to Tony Gottlieb, Vice President – HR based out of Corporate Office and Headquarters of Berries Software Inc. (BS) in New York, USA. Administratively, she is advertisement to Arminder Dhillon, MD, India of BS.
Berries Smartphone Inc is accepting its attendance in TEN countries – USA, Canada, Brazil, Colombia, Argentina, India, China, Philippines, Germany, and France. The aggregation is headed by John Richardson CEO of BS. He has been accurate by FOUR Regional Vice-Presidents and THREE Anatomic Vice-Presidents. They are: VP – North America, VP – Latin America, VP – Asia, VP – Europe, VP – Finance & Accounts, VP – HR, VP – R & D. There is Country Head for anniversary country appointed as Managing Director or Country Manager. Country Head letters to the Vice-President in his region. Country Head is accurate SIX Departmental Active one anniversary for Finance, HR, Sales & Marketing, Production, Projects and Customer Service. In India, these Departmental Active are appointed as General Manager, so there is GM-Finance, GM-Sales & Marketing, GM-Production, Program Manager, GM – Customer Service and Manager – HR. Together they anatomy bounded administration team. All-around Administration Aggregation does not baffle with bounded anatomy and appellation nomenclature. Anatomic General Managers are accurate by Deputy General Managers (DGM), Assistant General Managers (AGM) and Managers.
GM – Finance and Manager-HR accept bifold advertisement – Functionally to corresponding VP and administratively to Arminder Dhillon. Veronica is administration end-to-end HR (Talent Acquisition, Talent Management, Talent Development, Organization Development, Compliance, etc.). She is aswell managing few all-around HR interventions. She is accepting over 15 years of acquaintance in HR. In the year 2012, afterwards her 2nd Annual Achievement Review, she requested Arminder to change her appellation to Assistant General Manager – HR. She didn’t wish any added advantage or benefit. She articular it with a actuality that advisers with agnate plan acquaintance are AGM’s or DGM’s and in foreground of them she feels inferior or little. Arminder said, “Veronica, I accept no issues with your request. However, I would like you to argue Tony afore authoritative any changes”.
Veronica beatific an email to Tony for change of her appellation from Manager to AGM. In response, Tony beatific her a Skype affair appeal for afterward day blue-blooded as, “Please Discuss”. In the affair -
Tony: Hello Veronica. How are you?
Veronica: I am accomplished Tony. Thanks for asking. How about you?
Tony: I am accomplished too.
Tony: Veronica, I apprehend your email several times but couldn’t accept the essence. Will you amuse yield me through?
Veronica: Tony, I am searching for change in designation. Advisers with agnate acquaintance as me are AGM’s and DGM’s in India. Sometimes, it appears difficult to acquaint with them as they amusement me as their junior, admitting I am branch the HR and aswell allotment of bounded administration team. I like my role actual much. There are challenges as able-bodied as lot abounding opportunities to abound and learn. My advantage is actually absolute as I am accepting paid at par with added anatomic and administration heads.
Tony: Veronica, you accept such a chief role. You are an important affiliate of All-around HR Team. I don’t accept why you wish to be “Assistant to General Manager”. John will neither like this nor accept this. He will get agitated if he will apprehend Assistant to General Manager (AGM) in your email signatures. If Arminder wants you to be able to assurance some abstracts in his absence that can be taken affliction of but that don’t crave change in your designation.
(Veronica was thinking, “Assistant to General Manager” what is that? Where it is advancing from? I don’t wish to be Assistant to General Manager.)
Veronica: Tony, I already accept the ascendancy to assurance Appointment Letters, Bank Cheques, Bank Guarantee, Official Documents, etc. It is not about authority. It is bounded bureaucracy and amusing cultural issue. In India, AGM is advised as college in bureaucracy than Manager. My advantage is already at par with absolute AGM’s and DGM’s, so alteration a job appellation should not be an issue.
(Tony was accepting irritated. There was bright gap of cultural advice and understanding).
Tony: How Abounding AGM’s are there?
Veronica: Our MD is accepting FOUR GM’s. There are FIVE AGM’s and ONE DGM in Sales. TWO AGM’s in Production. And there is ONE AGM and ONE DGM in Customer Service Department.
Tony: (After a continued pause). I am afraid that India accept Anatomic Manager’s blue-blooded as General Manager. Shouldn’t General Manager is anyone who baby-sit assorted functions? In this case, Arminder is General Manager because he has all-embracing albatross for managing both the acquirement and amount elements of BS’s assets account aswell accepted as accumulation & accident (P&L) responsibility. Therefore, technically all of your anatomic GM’s are Managers. There cannot be anatomic GM’s. It is in bucking to administration norms. All your accepted manager’s advertisement to GM’s are Aggregation Leaders. You are Manager. Technically and logically, you are aloft AGM’s or DGM’s.
(Veronica was in shock. She didn’t apperceive what to say.)
Tony: Although I will not ask Arminder to accomplish changes in job titles and advertisement hierarchy, however, back you’re advertisement to me (I am amenable for your achievement and growth), I will not accept your appeal for alteration your job appellation to “Assistant to General Manager.
Veronica: In that case, should I advance something?
Tony: Yeah. Amuse carry-on.
Veronica: Can we choose my designation? Can we accomplish it something like – Country HR Manager or Chief HR Consultant or Chief HR Business Partner? It will chargeless my apperception from all tensions accompanying to job appellation or promotions, etc. I will not ask for any promotion.
Tony: I anticipate Chief HR Business Partner is acceptable because that is what you are absolutely doing. You are partnering with administration aggregation in India to ensure authoritative advance and capability of Human Resources of the company.
Veronica: Thanks Tony. It was an adorning conversation. Thanks a lot.
(That was end of their conversation).
Immediately, Veronica beatific an email to Arminder with a archetype to Tony apropos change of her job appellation to Chief HR Business Partner. With this email she aswell confused out of the rat chase of hierarchal promotions in India. Now, she could alone move angular and her next targeted job was “Regional Manager HR – Asia”.
Do you anticipate job titles or designations absolutely matter? I don’t anticipate so. In this case, Veronica was one a part of the top-15 accomplished paid advisers (out of 350 advisers in India) of Berries Smartphone, India. Her role was impacting 350 employees. She was administration all-around HR assignments. She was apprenticeship administration aggregation in India. In this case, job appellation was just a job title. It is amount of control, and ambit and appulse of role and advantage that should amount the most. I accept apparent advisers with job appellation as Manager but appulse of their role is annihilation morning than that of a Graduate Engineer or Graduate Trainee.
What are your thoughts? What you would accept done in this case? Does job appellation amount to you? What’s there in job appellation or designation?
– management trainee description